A5: Leading in complex systems

Tuesday 21 June 2022 | 11:00-12:15

Format: Workshop
Stream: Building Capability and Leadership

IHI President and CEO Kedar Mate, IHI President Emerita and Senior Fellow Maureen Bisognano, and Regional Chief Executive of Region Östergötland Krister Björkegren, will reflect on what they have learned about leadership and building resilient teams. They will share lessons they have learned and discuss ways they have supported fellow leaders and their own staff to foster a culture of equity and safety.

After this session delegates will be able to:

• Identify key leadership principles for supporting staff and teams


• Apply lessons learned by Executive Leaders within your own team and organisation


• Demonstrate the ways leaders contribute to building and fostering a culture of equity and safety

Maureen Bisognano, Institute for Healthcare Improvement (IHI); USA

Kedar Mate, Institute for Healthcare Improvement (IHI); USA