General Attendees Information

Find the answer to some frequently asked questions about attending the International Forum taking place in Gothenburg, Sweden, on 20-22 June 2022.

Swedish Exhibition and Congress Centre
(Svenska Mässan)

Mässans gata 24
412 51 Göteborg

  • Why has the International Forum in Gothenburg been postponed to June 2022?

    We have been closely monitoring developments in Sweden and internationally related to covid-19 and in light of the ongoing impact of the pandemic on healthcare professionals and organisations, the Institute for Healthcare Improvement (IHI) and BMJ have decided that continuing with our plans to hold the in-person International Forum on Quality and Safety in Healthcare in Gothenburg this March would not be in the best interests of the community we aim to support.

    As a result, we have decided to postpone the conference to Monday 20 – Wednesday 22 June 2022.

    You can find more information on our postponement here.

  • I am registered for the March conference and would like to transfer to the June dates, what do I need to do?

    All registered delegates of the International Forum have automatically been transferred to the June dates (20-22 June 2022). No action is required if you wish to attend in June.

  • I was registered to attend the March conference but I am unable to attend in June, how do I request a refund?

    Please send your refund request to by 9 May 2022 to receive a full refund on your registration fee.

  • I had a complimentary ticket to attend the March conference, will this be transferred to June?

    Yes, your registration has been automatically transferred to the new June dates. No action is required.

  • What will the format of the International Forum Gothenburg 2022 be?

    We will be in Gothenburg for a three-day in-person conference from 20-22 June 2022.

    We will also be offering some of the conference content virtually for those who can’t join us in person. Find out more about our online attendance package

  • Will my poster automatically be transferred to the new conference dates?

    Yes, if you have had a poster accepted and have registered to attend your poster acceptance will automatically be transferred to the June event.

  • I previously declined the invitation to present a poster but I would now like to present my poster at the conference in June, what shall I do?

    Please contact Emily Dobie ( to confirm your poster.

  • I have had a poster accepted and I haven’t registered to attend yet, when will the new deadline for poster presenters to register be?

    All poster presenters should register by Wednesday 11 May 2022 in order to have their work presented at the conference.

  • How much does it cost to attend?

    Registration for the International Forum in Gothenburg is open and you can see our fees, and register, here.

  • What is included in my registration fee?

    Your registration fee grants you access to all keynote and plenary sessions; any welcome reception/networking event that we organise; lunch and refreshments for the days you have registered for; access to the exhibition and posters; online access to all materials after the event; and certificate of attendance.

  • How can I register?

    Registration is open and all bookings must be made online. Please see more information here.

    Please note that accepted methods of payment are credit/debit card or cheque.

    We can only issue invoices for groups of 5 or more.

  • How do I request an invoice?

    We can only issue invoices for groups of 5 or more attendees. To ensure that your invoice is correct, we will contact you to confirm that your booking is complete before we issue your invoice. The below will affect your invoice – if you plan to make any of the changes listed below please let us know by emailing and we will delay sending your invoice until you have completed your booking.

    1. Adding additional delegates to your booking
    2. Removing delegates from your booking
    3. Changing any information of who or where the invoice should be addressed to
    4. Adding a purchase order or reference number


    If we have issued your invoice and you wish to book additional delegates at a later date, we suggest that you create a new booking and pay with credit/debit card. Alternatively, if the new booking is 5 or more delegates we can issue a separate invoice for the new group.

  • How do I request a receipt?

    If you register online and pay with a card, you will automatically be sent a receipt from Worldpay. If you have registered using another method and require a receipt, please email

  • Are there any discounted rates?

    We offer discounted rates for students in full-time education, teachers, and for attendees from Low-Income and Lower-Middle-Income Countries. The discount applies to the International Forum registration fee for the main conference days only and we are unable to help with travel, accommodation, or other associated expenses. There are no further discounts or sponsorships available outside these categories. 

    You can find out more about our discounted rates here.


  • Is the International Forum accredited?

    The International Forum is typically accredited. We will be exploring options for accreditation for 2022 once the programme is made available later this year. Further information will be shared in due course.

  • Will I receive a certificate of attendance?

    Yes, all delegates will automatically receive a certificate of attendance on completion of an online evaluation form. This will be emailed to you after the conference.

  • How can I book my accommodation?

    For more information regarding accommodation please visit our accommodation page.

    When booking your travel and accommodation, we urge you not to make non-refundable travel arrangements. BMJ cannot be held responsible for non-refundable travel tickets. We suggest you make your refundable travel booking only after you have received confirmation of your registration from us. Bookings, cancellations or amendments to hotel arrangements should be made by directly contacting the hotel/accommodation booking agency that you are using. We are not involved with and do not accept any responsibility for such matters.

  • Will there be any safety or social distancing measures in place in Gothenburg?

    We take our duty of care seriously and continue to closely monitor developments in Europe relating to covid-19.

    We have put together an overview of the safety measures we will have in place in Gothenburg to reduce the risks still presented by covid-19. You can read these here.

  • What are the terms if I need to cancel my registration at a later date?

    If you are unable to attend you should inform us in writing (please email

    If written notice is received more than six weeks before the Event (i.e. on or before 9 May 2022), a full refund of the fees set out in your booking form will be given. If written notice is received between six and four weeks before the Event (i.e. 10 May 2022– 23 May 2022), you will receive a full refund of the fees set out in your booking Form, less an administration charge of £250. If we receive written notice to cancel less than four weeks before the Event (i.e. on or after 24 May 2022) there will be no entitlement to any refund.

    You may transfer a booking from one delegate to another at any time upon written notice to us.

    See our Registration Terms & Conditions for full details.

  • Do I need to be aware of any insurance/venue rules?

    Delegates are requested to comply at all times with the rules and regulations imposed by the venue. Failure to adhere to such requirements may lead to exclusion or removal from the conference. We also recommend that delegates arrange for insurance against loss to their property or any loss or damage that delegates themselves may cause at the conference.