E8: Using improvement to foster workforce well-being and combat burnout

Wednesday 22 June 2022 | 13:15-14:30

Format: Workshop
Stream: Building Capability and Leadership

With growing concerns around staff turnover, depression, moral injury and burnout it can become increasingly difficult to make strides to support our well-being and that of our workforce. The IHI Joy and Well-being Framework offers proven methods to foster a positive work environment that creates the conditions for equity, camaraderie, meaning, and control, even in stressful times. In this session you’ll learn from IHI and East London NHS Foundation Trust lessons and techniques that enable the workforce to truly thrive, not just persevere.

After attending this session, delegates will be able to:

• Recognise the value of prioritizing workforce well-being in your quality agenda


• Identify the key changes in the system for joy and staff well-being


• Take away at least one intervention you can test in your institution to support staff well-being

Jessica Perlo, Institute for Healthcare Improvement (IHI); USA

Amar Shah, East London Foundation Trust; England