A3: Improving safety and reducing error in maternal health and paediatrics

Monday 25 July 2022 | 11:00-12:15

Stream: Safety
Format: Workshop
Content filters: Features discussion of improvement methodology

(Part One): Maternity Resilience Assessment – strengthening patient safety systems at scale in NSW health (across 8 million people)

This session will share the assessment process, themes, and improvements NSW health are making to support over 70 maternity units. This includes their governance and accountability framework, their new maternity database system, and their self- assessment guide. Join them to hear how this is benefiting the local services to improve safety and quality for patients.

Michael Nicholl, North Shore Hospital, Sydney; Australia

Harvey Lander, Clinical Excellence Commission; Australia

(Part Two): Does mother know best?  A pilot study proactively assessing caregiver concern in the Paediatric Emergency Department.

A common theme after an adverse event involving a child is the parent reports, “I knew something was wrong, but nobody listened to me”.  Parents are experts on their own children, and it makes sense they might identify deterioration or serious illness earlier than Emergency Department (ED) clinicians.  We piloted a tool for proactive assessment of Caregiver Concern in the ED, with the aim to identify deteriorating paediatric patients at an earlier stage in their illness and reduce adverse patient safety outcomes.

Erin Mills, Monash Health; Australia

Liat Watson, Safer Care Victoria; Australia

Meg Harvey, Monash Health; Australia