Watch the recorded 'live' sessions from the Virtual Copenhagen 2020
The recorded sessions
We streamed live a number of sessions from the virtual International Forum which took place between Monday 2 – Friday 6 November 2020.
All streamed sessions remain available after the end of the International Forum to watch on demand at any time on Livestream or on our website.
The recordings are publicly available – there is no need to sign in.
You can watch the recordings on this page, directly on our Livestream channel or on any of the free Livestream apps by searching for “Copenhagen 2020”:
The Livestream programme
Monday 2 November 2020
09:45 – 10:45 (CET)
A1: Breaking down barriers in light of COVID-19
13:00 – 13:45 (CET)
Keynote 1: Donald M. Berwick and Kedar Mate
Donald M. Berwick, Institute for Healthcare Improvement (IHI); USA
Kedar Mate, Institute for Healthcare Improvement (IHI); USA
14:45 – 15:30 (CET)
A7: Co-producing improvements in experience and quality: the WHY and the HOW
Fiona Godlee, The BMJ; England
David McNally, NHS England/NHS Improvement; England
Cristin Lind, Healthcare advocate; Sweden
Vibeke Rischel, Danish Society for Patient Safety; Denmark
Jane McGrath, WeCoproduce; England
Tuesday 3 November 2020
10:00 – 10:45 (CET)
Keynote 2: Unfolding the potential: How unconventional thinking led to a cultural movement
Claus Meyer, Co-founder of noma, pioneer of New Nordic food movement; Founder of The Melting Pot Foundation; Denmark
12:15 – 13:15 (CET)
B5: Urgent action on improving equity
Yvonne Coghill, NHS England; England
Pedro Delgado, Institute for Healthcare Improvement (IHI); UK
14:15 – 15:15 (CET)
B6: Guiding the Measurement of Patient Safety: New Principles from Global Stakeholders
Gary Kaplan, Virginia Mason Medical Center; USA
Frank Federico, Institute for Healthcare Improvement (IHI); USA
Niek Klazinga, OECD; Netherlands
Helen Haskell, Mothers Against Medical Error; USA
Wednesday 4 November 2020
11:45 – 12:15 (CET)
C6: Sustainable quality care: the greatest global health opportunity of our time
Hans C. Ossebaard, Dutch National Health Care Institute, Amsterdam University Medical Centres; Netherlands
12:45 – 13:30 (CET)
Maureen Bisognano, Institute for Healthcare Improvement (IHI); USA
14:30 – 15:30 (CET)
C8: The Psychology of Change: People-Driven Methods to Unlock Resistance & Unleash QI
Kate Hilton, Institute for Healthcare Improvement (IHI); USA
Anna Burhouse, Northumbria Healthcare NHS FT; England
Thursday 5 November 2020
14:15 – 15:00 (CET)
Susan Hannah, Institute for Healthcare Improvement (IHI); USA
Jessica Perlo, Institute for Healthcare Improvement (IHI); USA
Karen Turner, Royal Free Hospital Foundation Trust; England
15:15 – 16:00 (CET)
D9: Translating Strategy to Results: Creating a Nimble Organisation in our Changing Environment
Sarah Patterson, Virginia Mason Institute; USA
Gary Kaplan, Virginia Mason Medical Center; USA
Friday 6 November 2020
09:30 – 10:00 (CET)
Margrethe Vestager, European Commission; Denmark
11:00 – 12:00 (CET)
E1: Covid-19 has killed Quality Improvement: Debate
Debate moderator: Helen Bevan, Horizons Team, NHS England and Improvement; England
12:15 – 13:15 (CET)
E2: Maximising efficiency through interdependent care – the Swedish way
Karl Landergren, Region Kalmar; Sweden
Lena Lundgren, Region Ostergotland; Sweden
Mats Bojestig, Region Jonkoping County; Sweden
Sofia Kialt, SALAR; Sweden
Marie Blom Niklasson, SALAR; Sweden